Escape Travel

Reviews of Escape Travel

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  Kerry Jopson Added February 07, 2023

  ★ ☆ ☆ ☆ ☆
  We purchased out Spirit of Tasmania tickets happy that it was also helping a charity through TWAC. We then had to cancel our original booking due to COVID restrictions in 2020. All our travelling companions who booked direct with Spirit got full refunds. We were only able to rebook 6 months ahead as Spirit were only opening them that much in advance. We then had to move them again to a usable date. We have now been told the ticket has expired. Spirit will still honour the ticket but TWAC won’t. We now have to purchase new return tickets for car, caravan and cabin at $1,100. Next time we will just donate to a charity ourselves, (get a tax deductible receipt) and book direct with Spirit of Tasmania and manage the booking ourselves. We would also be able to get a refund should it be necessary. TWAC charity does not extend to customers.
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  gary mason Added January 30, 2023

  ★ ☆ ☆ ☆ ☆
  I booked a return trip to Tasmania for 4 adults including overnight cabin and motor vechicle on the Spirit of Tasmania early 2020. Considering Co-Vid had raised its ugly head we decided to take-out suitable insurance and were advised by TWAC of a particular policy that covered us for all events. This was totally untrue as we were later informed a covid-19 event including government restrictions " does not overide our T&Cs as this is considerd a force majeure event. " WHY SELL US 4 INSURANCE POLICIES THAT ARE WORTHLESS." We were finally offered to have our travel dates extended until April 2021 at an additional cost of $283.00. I have learnt a valuable lesson and will now deal directly with Spirit ofTasmania as there terms and conditions would have ensured us a full 100% fair refund and the cost to alter our booking to an alternative date in April 2021 would not have incurred any cost at all.
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  saurav gautam Added January 28, 2023

  ★ ★ ★ ★ ★
  Best travel agency in Hobart. They deserve 10 star. All staffs are friendly and provide great deals for holiday package. I recommended everyone to use their service and experience difference compared to other travel agency.
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  Alexandria Page Added January 20, 2023

  ★ ★ ★ ★ ★
  A great team of people, really friendly staff! Their volunteer tours are very fun and they offer a professional service when booking holidays, flights, tours etc. Highly recommend
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  Richard Homer Added January 18, 2023

  ★ ☆ ☆ ☆ ☆
  Honestly, if you want to book anything related to travel especially Spirit of Tasmania, check the official website first.
  This agency’s price only cheaper a LITTLE than the Spirit of Tasmania, but it will cause a BIG headache to you because of some unreasonable non-refundable conditions and insurance policies.

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